Effective as of 1 February 2025

In adherence to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and to the extent applicable, the EU General Data Protection Regulation (GDPR).

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://littledoverentals.com.au (the “Site”).

We are committed to the protection of your privacy while using the Site. 

This Privacy Policy only applies to this Site. This Site may contain links to other websites or applications, but if that is the case, the Privacy Policy does not apply to any of these linked websites or applications. 

By continuing to use this Site, you acknowledge that you have had the chance to review and consider this privacy policy and you acknowledge that you agree to it. This means that you also consent to the use of your information and the method of disclosure as described in this Privacy Policy. If you do not understand the Privacy Policy or do not agree to it then please do not use the Site. 

Your privacy is important to us. We provide this notice to explain our online information practices and the choices you can make about the way your information is collected and used. This notice applies to all information collected or submitted on the Little Dove Rentals Site.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When filling out a Contact form in the Get In Touch section of the Site, we will ask for some of your personal data. This information includes your name and email address. We refer to this information as “Contact Information.”

We use the Contact Information that we collect to communicate with you about the inquired services and products. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information, Contact Information and Order Information. This data is only used when necessary, such as to process your transaction. 

Finally, this Site is run and hosted on https://Booqable.com. Please refer to their Privacy Policy at https://booqable.com/privacy-policy/ for additional details on how your information could be collected and used.

When visiting and using the Site, you consent to us storing, using or disclosing your personal information in accordance to this Privacy Policy. 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including communications,  processing your payment information, arranging for shipping, and providing you with quotes and invoices and/or order confirmations). 

Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We may use your personal information for purposes including but not limited to: 

• Order fulfilment 
• Providing customer service to you
• Marketing and advertising but Little Dove Rentals will never disclose any further personal information for such purposes

Your personal information will not be disclosed or shared in means not outlined in our Privacy Policy and not consented by you. 

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

Please note that no systems involving the transmission of information on the internet, or the electronic storage of data, are completely secure. However, we take the protection and storage of your personal information very seriously, taking all reasonable and necessary step to protect you personal information.

We use appropriate physical, digital, managerial and security systems to store your personal information and to protect it against unauthorised access, disclosure or destruction. 

The Site is not intended for individuals under the age of 16.

You can correct factual errors of your personal information by sending us a request detailing the error(s). To protect your privacy and security, we will take steps to verify your identity before granting access to or making corrections to the data. In the unlikely event any of the personal information you supply us online is misused, you may redress the issue by contacting us directly at [email protected].

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Your continued use of the Site after the date that the changes take effect confirms that you acknowledge, accept and agree to those changes. 

Should you have any questions concerning this Privacy Policy, please call us at +61 493 192 192 or send us an email at [email protected].